QA Engineer
Контакты
Product and customer-oriented engineer with vast experience in Quality Assurance, Researching and Problem Solving. Improved products, helped, and teaching people. Initiative to organize and support healthy processes to solve business goals. Focused on the Quality and Usability of the product for solving customer's tasks.
Soft: Quality Assurance, Mentoring, Communication, Teamwork, Analytics, Troubleshooting, Problem Solving, Collecting Requirements
Environment: Windows, Active Directory, Unix, Virtual Machines, VMWare, VirtualBox, Android Studio, Hyper-V
Tools and Technologies:
Courses and Self-study: Java 8+, SOLID, Gradle, Maven, Kotlin, RestAssured, Feign, POJO, JDBC, Azure DevOps, JIRA, Charles, Fiddler, JMeter, Hibernate, JUnit
Used in work: Python, JavaScript, C#, SQL, PostgreSQL, GIT, SVN, XML, JSON, CSV, OOP, Postman, Jenkins, Gitlab, Artifactory, Redmine, TestLink, TestIT, OTRS, Trello, Selenium, API, HASP, LDAP, SCADA, MES, IoT
Опыт
Worked on L3 Support as SaaS by SLA. Participated in the implementation of projects. Major Troubleshooter, Problem-Solver, and Mentor for Support and QA staff.
Provided product and solution demos for the team and customers. Managed support.
Researched a different SCADA, HMI, MES, PLC, ERP, Databases, Windows, and Unix Systems for support cases. Analyzed Logs, Dumps, and Reports.
Collected requirements for on-field events and business trips. Researched requests, and manage tasks and bug reports.
Testing products and tools. Collected requirements. Create documentation and instructions.
Used Jenkins, Artifactory, GIT, and Gitlab for CI/CD. Redmine, Trello, and OTRS for management. Made test cases in TestLink, and TestIT.
Created and used tools for automation with the QA team on Python (Robot), JavaScript, C# (Selenium), and Postman. Prepared and assembled stands (VMWare, VirtualBox).
Communication, Sales, Management, and Technical Support. Researched requirements, Ads, SEO, Market, UI/UX. Analyzed regulatory documentation. Trained customers and staff. Used CRM, BackOffice, Helpdesk, and Base of Knowledge. Worked with B2B Tender platform, Web development, Document Management System. Tested Integrations, UI/UX, and Security. Troubleshooting and Problem-Solving issues.